23 of the Worst Guests Hotel Workers Have Ever Encountered

‘Apparently the guest I checked in had crossed state lines after shooting his wife’
23 of the Worst Guests Hotel Workers Have Ever Encountered

It’s generally a facet of a polite person to behave well when they’re a guest in someone else’s home. For the most part, it’s a rule that people follow, except for people that rapidly find themselves in less and less homes. But for whatever reason, when a visit or stay is in a hotel, and not an individual dwelling, some brains decide that all laws of civilization should no longer apply.

These inconsiderate individuals have decided that, since no one at a hotel knows them personally, they’re free to live a new, horrible life as a gremlin whose sole purpose is to make the employees’ lives hell. Sometimes in normal ways, like not cleaning up after themselves. Sometimes in more unique, eyebrow-raising varieties that step outside normal species behavior entirely. 

Thanks to some long-suffering hotel workers on Reddit, tales of the latter have been forever immortalized on the internet, and collected here for your disgusted convenience.

lil_poundcake 4mo ago Probably the guy at a stag party who managed to shit himself in the lobby and then run away pursued by security as he dribbled a trail of diarrhoea across the lobby, up the stairs, in the lift, etc, like the world's worst Hansel and Gretel. When security caught up to the (surprisingly fast) drunk guy, he had made it to the first floor public bathroom and flooded it trying to flush his trousers and underwear. Just standing there, runny shit dripping down his legs and full bait and tackle swinging in the breeze. 3.3K Reply ...
innosins 4mo ago Either the regular in room 222 who always, always ALWAYS wet his bed, or the couple in 250 that were staying with us after their house had burned down who would inspect their towels each night and any tiny spot would come exchange them with the front desk, then inspect those. This was a little no tell motel that sold rooms for 25 a night in 1990. Mainly catered to construction workers, cheap business travelers, and people who balked at an ID with their credit card because they weren't using their real name. 1K Reply ...
stickbugbitch 4mo ago Edited 4mo ago We had a guest whose kid squat walked a turd/diarrhea 12 ft in a line into the pool then demanded we clean up their child's poo. Then THEY were upset that we had to close the pool! Also had a creepy old man come up to me asking me to bring rubber duckies to his room for his bath every night in a 5 star hotel and I'd always just kinda nervously laugh?
WestAd1175 4mo ago Had a woman throwing raw steaks at the housekeepers in the name of Jesus. 587 Reply ...
someonestoic 4mo ago used to work as a night receptionist at a hotel in Jalandhar, India a few years ago. Most nights were uneventful, but one guest will forever be burned into my memory. It was around 2 a.m. when a man came stumbling to the front desk, looking panicked. Не whispered, 'There's someone in my room!' Naturally, I was alarmed. | immediately checked the system to ensure he hadn't been double- booked, but everything looked fine. I offered to check the room with him. As we entered, I turned on the lights, and there it was-the intruder. It was
emmascarlett899 4mo ago We had a guest, who clearly had a pet in his bag and kept denying it. The bag was squirming, and the dog inside was whining. What a selfish piece of shit to do that to the dog. 1.6K Reply ... TraditionalTackle1 4mo ago My dad used to do security at a hotel and casino. Kids were not allowed on the property, people would sneak their kids in suitcases and leave them in the room while they went to gamble. Inevitably someone would hear the kids and the family would be kicked out. 647 Reply ...
the_real_darkrock 4mo ago Edited 4mo ago One night a sketchy dude came in with a really long coat. Не looked like trouble and like he hadn't slept for weeks. Не paid cash, which even 02 years ago was usually a bad sign. I gave him his key and he went to his room. About 5 minutes later he came back in a huff, yelling. Не had a long object inside his coat with his hand on it, he didn't threaten me but I was on edge. Не threw the key over the desk and told me that it didn't work.
kijomeianna 4mo ago I had a guest who came and complained that his window wasn't closing properly. I offered him a different room, he refused and demanded | come up to fix it. Не kicked up a huge fuss until I finally called my duty manager (another woman). Не wouldn't settle down until we went up to the room to take a look. Не insisted on walking behind us. When we got to the room we insisted he go in first. Не had thrown the table in his room down so it blocked the walkway past the door, and we
ActiveArcher269 4mo ago Had a guest who pooped in the shower and left a thank you note on the wall. Classy 1K Reply ...
sashavelwhore 4mo ago Edited 4mo ago Far too many to list them all, unfortunately. One of the worst was during my first week not in training (love it!) where I was thankfully in the back office right behind the desk doing some reservations work instead of being at the desk (where I'd mostly been during training). A groom had emailed our team and asked us to please go into their room and get the bride's dress to steam it before their wedding the next day. We made sure we had permission to enter the room and whatnot, and our staff,
AnAquaticOwl 4mo ago I've got a couple! There's a lady who has been a regular guest at my hotel for decades and is crazy entitled. Recently she decided she didn't like the room she was given, but rather than tell the front desk she found a maintenance worker and got him to let her into a room that wasn't hers by claiming that she'd lost her key. Then she proceeded to move all of her stuff into the new room.
CandiceSwaninthepool 4mo ago An entitled Karen burned a bag of microwavable popcorn, threw it out in the hallway and called down to me at the front desk and demanded I come get it at that exact moment. | was the only one working at the time in a college town during football season. I had several groups in the lobby waiting for me to get to them and I was so busy. I told her I couldn't come up there right then and I'd be there when I could. She flipped out and started yelling at me so | told
StonerSloth69 4mo ago Had a guest one time that was problematic from check-in. First, he had a huge problem I had no clue who he was, saying he was here all the time even though | worked most days of the week and had never seen him before. Once I finally got his name and started checking him in, he asked how much the room costed, I told him the price and he immediately started complaining that it was too expensive even through he had booked the room online himself AND PAID. Not much I can do but keep checking
ceruleansins07 4mo ago I've been in hospitality for over 12 years. I've been a GM for 6+ years. | have seen so many things. Most recently, maybe 8 months or so ago, I checked a guest in. Не seemed perfectly normal. Asked me some basic questions, including about our guest laundry. I ameer his questions, give him his keys and tell him how to get to his room. 30 minutes later, I have police at the desk. Apparently the guest | checked in had crossed state lines and checked into my property after shooting his wife 3 times in the
Riddlersoul OP 4mo ago There was a man from England staying at our hotel who had bipolar disorder. At first, he seemed like a decent guy-friendly enough, though a bit unpredictable. However, things started to take a strange turn. One day, he began bringing homeless people into the hotel, partying with them in his room. Не even showed up with a hickey after one of these wild nights. It was clear his behavior was spiraling out of control. The situation escalated when, during her morning run near the hotel, an unsuspecting woman became his target. Out of nowhere, he ran
whomp1970 4mo ago | have a friend who's a manager of a Days Inn. She says that three or four times a year, a guest checks into the hotel JUST to kill themselves in the room. They figure that doing it in the hotel room will spare their family from finding them dead. ... that's great for the family, but what about the poor housekeeper who's going to need therapy for life because they found you swinging from the ceiling? 224 Reply ... 4mo ago Grillparzer47 I had one of those. She left a $5 tip. 69 Reply ...
4mo ago CDLXXXVIII Had a guest take a bunch of plates, silverware, etc from the breakfast, they filled a children's carriage and dumped everything in their room for the cleaners to fix later. Another time a guest tried billing to a nonexistent store, quickly racked up a bill over $1800 for the entire stay and ate for $800 the first night. They called us racists when we threw her and the rest of her family out the same evening, they never paid for anything either. During the few hours they stayed they also trashed the room. The family (their small
bird9066 4mo ago Edited 4mo ago managed a hotel near the beach in Rhode Island. Managed for a room and got paid by the hour to clean. We had a room with a broken shower. Fourth of July weekend. Rooms are $300 a night ( this was the nineties) $150 for no shower. Most of these rooms were booked a year in advance. People would literally book the same room for next year. I've been telling people since 6 pm that no shower room is the only thing available for sixty miles. ( Because I was nice enough to call around for people) Finally
4mo ago OldTiredAnnoyed Local celebrity (news anchor on a very local TV station with very limited range). Thought he was some big name so was making wild demands. Demanded discounts, freebies, wanted room service (we didn't offer room service) because he's too famous to eat in the restaurant & would cause a scene if he showed up with people wanting to meet him. Spoiler, no one cared. Не was such a douche. By comparison, we also hosted Alice Cooper, a genuine celebrity, who was kind, gracious, very generous with his time, & incredibly humble. Couldn't believe that young people knew
jpot01370 4mo ago In the late 80s, my wife was in line at the Atlanta Hyatt Hotel and watched as a man was making a young desk clerk ugly-cry and shake. The clerk was so upset she had to go back and get a manager. She stood there and shook. My wife could tell by the smug set of the abusive customer's shoulders that whatever it was he got what he wanted. Не turned around, and, to her astonishment, she saw that the horrible customer was entertainer, movie star, comedian, and alleged humanitarian Bob Hope. His trademark smile popped onto
auntbubble 4mo ago It's always about poop. I'm in maintenance but I work closely with front desk. A guest had laid some tissues down at the front desk and left them. The fd girl didn't notice them for a while and when she finally did, she noticed a certain stench. Thought ok maybe it was their dog. She threw them away and wiped herself down with Clorox because ew. She was ranting to me about it when I had to go to the bathroom... and discovered shitty paper towels in the trash... and a toilet seat covered in shit. It
4mo ago mauvepink | wasn't Front Desk, but their best stories were heard around the hotel. This couple and their dog checked in to the hotel. I'm going to give them the names of Sam and Pat. They get into a fight, and Sam storms out, leaving Pat and doggo. Pat stays the night, but to punish Sam, leaves the doggo at the hotel in one of the staff service areas, where it is found. No one knows who the doggo belongs to, end of day comes, member of the HR team brings the doggo home, as it can't be
HillQuest1 4mo ago Had a guest who clogged the toilet, blamed us for 'faulty plumbing, and then left a handwritten complaint on the bathroom mirror in lipstick. 10/10. 2.6K Reply ...

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