33 ‘I Can’t Make This Up’ Stories From the Pits of Retail Hell

‘All the writing is with my blood’
33 ‘I Can’t Make This Up’ Stories From the Pits of Retail Hell

Whether you’re cursed with back-to-back opening and closing shifts, cleaning up absolutely trashed bathroom stalls or thwarting the kind of “Extreme Couponing” shoppers once thought to be a myth of early aughts reality television, working retail sucks. 

But as some particularly unlucky employees can attest, those low points are actually the high points of retail hell. Just ask the Redditor who watched a seemingly sloshed manager emulate Mike Tyson’s most infamous moment during an office party gone wrong. “Working at a sports bar/restaurant there was a little office party going on and the boss ended up biting an employee’s earlobe off,” they recalled of their gruesome shift. “We found the earlobe outside the next day, earring still in it and gave it to the police.”

Other Redditors have shared the retail horror stories they still have nightmares about, and a shocking number of them involve biohazards.

OwnSpinach5286 2d ago We had an employee whose daughter died. We sent her flowers, gave her time off, told her to come back when she was ready etc. She then came back a few weeks later working shortened hours with a support friend by her side. She soon got fired for letting the support friend use the services for free. A couple months later- she came in as a customer and HER DAUGHTER (that had died) WAS SITTING IN THE CAR PLAYING ON AN IPAD. We called her out immediately- it was awkward. 875 Reply ...
EconomyGuest5889 1 2d ago Working at a sports bar / restaurant there was a little office party going on and the boss ended up biting an employees earlobe off. We found the earlobe outside the next day, earring still in it, and gave it to the police. - 995 Reply ...
Whitealroker1 2d ago Target we have a code yellow for missing kids. Whole team drops what they are doing and we all help. Usually child is found within minutes. One case on a slow night the missing boy, 10, could not be found. Parent is frantic and getting more frantic. Would he have gone to the car on his own? | offer. Which got me screamed at about he would never and he's been kidnapped and I'm not taking things seriously. Не had gone out to the car on his own. - 10K Reply ...
TheNutsFlush21 2d ago Best buy. Lady comes in with a 10% off coupon and asks me how much it'll get her off on an $80 antenna. I explain $8 to which she is surprised, and angrily picks the $50 one. While ringing her up she asks why the antenna is $45 and when | explain how 10% off works again, she replies I thought you said $8. - 3.2K Reply ...
North_Librarian207 2d ago In college, I worked for a locally owned dollar store. We had no public restroom, but there was a McDonald's across the street we always directed people to. One night, an elderly lady comes in asking if we have a restroom. I told her no and that McDonald's across the street did. She just says ok and disappeared into one of the aisles. I go back to what I'm doing, and about a minute later, she left like her hair was on fire. Checked that aisle and уер, pissed right on our carpeted floor. 1.1K Reply Award
SleeplessBlueBird 2d ago Had a lady come in, disgusted at the state of the store (she was on her hands and knees looking under the racking), she left and came back with plastic bags, gloves, a mask, and cooking tongs. She proceeded to start pulling dust bunnies out from under the permenant racking. She asked for a broom, to which ai politely obliged. End of the day (store closing), I walked her out and thanked her for bringing this to our attention. Never saw her again. Manager called me an asshole for letting her go on like that. She wasn't
EatinCheesePizza 2d ago While scanning groceries, I hear a loud commotion, which included a shopping cart colliding into the service desk and two people rushing out of the store. My manager comes around shaking her head and I couldn't help but to ask what happened. Apparently, someone stole a display model of a microwave and tried to return it, saying that they bought a faulty microwave but didn't have a receipt or even the box it came in. My manager had heard about the theft earlier in the day and squinted her eyes at the story about how this microwave
YandyTheGnome 2d ago Edited 2d ago Worked at a liquor store. Had a guy come in, so drunk when he got there, that he fell out of his lifted truck and bashed his face open on the curb. A customer came running in and said there's someone bleeding in the parking lot, so my manager and I went out to check. Не was absolutely hammered, no clue how he successfully drove there. Anyways, after getting blood all over me and my manager, he told us he wanted to sleep it off in his car. At noon on a Saturday at
VonYellow 2d ago Worked at a pet store and a dude brought in a dead fish and demanded that I, 17 year old kid, tell him how his fish died. If that wasn't funny enough, a bystander rescued me by asking don't you have a fish autopsy kit?!? It was funny enough to get the dead fish dude to leave me alone. - 631 Reply Award Share ...
w1bz 2d ago 20 years back I was working at Walmart and someone asked me to hold a ladder so they could change the pricing on the sign, this was suspended over the photo center. Well, as he went to change a number the hook or whatever holding it up let go, the entire sign made out of heavy metal and plastics smashed me right in the face, somehow missed my nose and I was left with an inch gash above my upper lip and a tear on the right side that of my nose where it's like connected. I
Confidence_Man2 2d ago I worked at a retail store at the mall for a winter break in college. They are known for selling bachelorette party stuff and crap for your dorm room. They had recently been bought out by a larger company and change their inventory system. Whenever a product was sold, they would ship four more of the exact product. The problem was that they had a sale on lava lamps just before Thanksgiving. In the weeks leading up to Christmas, we had lava lamps stacked floor to ceiling and in the back room. We didn't want them there
Justin_inc 2d ago I worked at Walmart in the auto center. Got pulled into the manager's office one day, and was told I was being written up for working on my own car. I didn't. So I obviously argued with them. Turns out I worked on a guy's car who has the exact same name as me. - 257 Reply ...
imagine_enchiladas 2d ago I work as an optician, and (quite recently!) had a client come in for a check up (at the optometrist's, for sight). His eyesight was about -3.50 and -8.00 (those who wear glasses know that this is bad news). Не shrugged and said ah! Will do. Been working as a truck driver with this vision and I see great! (he doesn't wear glasses). Me and my colleagues thought about asking for his work schedule to know on which days we shouldn't leave the house... - 532 Reply ...
userdfdf 2d ago Worked Aeropostale at local mall in college. Woman brought in recently purchased panties for return. Pulled them out of retail bag and laid them on register counter - all of them had been period'd on. | was speechless and completely froze. She broke the silence by triumphantly pulling the receipt from the bag saying Oh I didn't even realize this was in here! Receipt had been period'd on as well. I switched to back stock room duty after that. 652 Reply ...
S B TallShaggy 2d ago I worked as a supervisor in a 24 hour convenience store, one night a coworker's mum came in drunk and threatened to slit 2 of our throats because her daughter was a terrible worker who needed to be prompted to do even the most simple of daily tasks, so she had started getting told off frequently. The daughter quit the following day and her mother was permanently trespassed 679 Reply ... + 3 more replies
Beer_and_crisps_pls 2d ago I worked in a garden centre for a few years. There was a lady who'd come in once a year to drop hundreds on plants and plant accessories. She always refused the free delivery so it was down to me to somehow fit all of that shit into her Fiat 500. The boot was loaded with compost and the rest of the car looked like a plant pot on wheels. Took nearly an hour each time, it would have been so much simpler and safer for her to just take advantage of free delivery. 554 Reply ...
KazulsPrincess 2d ago OMG, some of these are so terrible. Mine is not as bad, but it was gross to me, and completely baffling. I worked in a store with display beds. I think there were five. People would let their kids play on them, so I had to remake them every night after closing. At least once a week I would find a pair of women's panties, which had clearly been worn. The beds were out in the middle of everything, clearly visible in the crowded, brightly lit store. I have never been able to figure out how or
Malnurtured_Snay 2d ago Working at a Borders in downtown DC (18th & L). | was at the Info desk during the rollout of the proprietary e-reader and was wearing a eReader Certified badge. An old lady came up to ask a question, saw the badge, stopped mid sentence and said: oh. How nice. You can read. Turned and left the store. My manager and I were cracking the fuck up. 232 Reply ...
Subject_Ad7956 2d ago Worked at Walmart, the first wic order I ever did had 8 cans of tuna, this was when wic was still on check form so you had to fill all of it at one time. The lady with the check had 9 cans of tuna, when I explained to her she had one to many cans but that was perfectly fine it's just one wasn't going to go through on her wic check and she would be responsible for the cost she looked me dead in the eyes and said NO 4+4 is 9 use your damn
ThingCalledLight 2d ago Edited 2d ago Worked at Barnes & Noble. Two real bro-y dudes wearing my old high school lacrosse uniforms came in. They're talking loud. Laughing loud. They head back to use the bathroom. I happen to go in about a minute later... ...to the wet, lotiony sounds of these two dudes in one stall aggressively whacking each other off, grunting and shit. Five minutes later they leave. Talking loud. Laughing loud. 593 Reply ...
Actually_not_a_noob 2d ago My first shift at the grocery store I'm working at: a man wants to buy potatoes, and the sign says like 1kg for $1. This absolute dumbass takes 2-3 kgs and has the nerve to get angry at me when they don't cost $1... The floor manager had to come out and explain (very condescendingly) how prices work to that asshole old man. 198 Reply ... + 6 more replies
bentnotbroken96 2d ago Had a woman berate me for 5 solid minutes about why I was working on Christmas day. I finally said because of people like you that can't plan ahead. She abruptly left. I didn't tell my manager for a year. Never heard about a complaint. - 193 Reply ...
lynn620 2d ago Back in late 90's | was a cashier at a big box store. Had an elderly regular who was a menace. I rang up all her stuff and she refused to write me a check until I balanced her checkbook. I quickly balanced it and got her out of my line. Fifteen or so years later I am shopping and hear a customer screaming at a cashier because she forgot her debit card pin number and it was cashier's fault. As I passed i realized it was same lady still being a pain in everyone's ass. 195
Cautious-Market-3131 2d ago Worked at an athletic sports store. This lady came in looking for black Nikes with the white swoosh She would not give me anything else, where she saw them or even what the person was doing in them. She insisted I knew what they were I showed her our wall and I'm like most Nikes come in black and white, I'm not sure what | can do but show you our shoes. 66 Reply ...
binglelemon 2d ago Worked in automotive at Walmart. One day someone calls. The department manager picks up thr phone. She's confused. She passes me the phone. The person on the phone asks how much for a rim job. I laugh and laugh then hang up. The department manager is still perplexed. I explain what a rim job is. 128 Reply ... + 3 more replies
Nollekowitsch 2d ago My first shift was the early shift. My first customer was a drunk dude wearing a unicorn suit who shat himself and puked all over the floor while he tried to buy more vodka Unforgettable 62 Reply ... + 2 more replies
sunshinii . 2d ago I worked at PetSmart in high school and a lady came through my register with a bunch of fish. Being an aquarium loving nerdy teenager, I start asking her about the fish and why she chose this type, what's your set up, etc. She said she had to replace her entire tank because her teenage son had a party over the weekend and the boys ended up doing tequila shots and chasing them by swallowing fish from her tank whole. 61 Reply ...
a greenhaitch_n_ham 2d ago Assistant Manager starts hooking up with another female employee. Assistant Manager has a wife that works at another location. Wife finds out what is going on. Assistant manager drives a sports car. The wife drives a large pickup truck. Wife decides to drive her truck over his sports car in our parking lot. 209 Reply ... + 1 more reply
Big-Routine222 2d ago | used to work in an Apple Store and I get an appointment with someone who has forgotten some passwords and needs help with their account. Simple enough. | meet with them and the guy is some sort of greasy looking anime guy, nothing really out of the ordinary. Не hands me a notebook full of smudged red ink and says it's his notebook of passwords. I'm looking at it and all the writing is smudged and illegible. I ask him casually why it's all smudged, and he responds with, oh yeah, | wrote it with my
JeepRumbler 2d ago I worked for a major cell company for way longer than I should have. The amount of crazies deal with on a daily isn't something the average person could comprehend. People coming in pissed that we shut Thier phone off even though it hadn't been paid in months. Upset we wouldn't replace the phone they lost or broke for free. A lot of physical violence threatened toward me because I didn't know the password for Thier apps/bank accounts/misc loggins/company servers. I had one particular guy that swore his phone was hacked. Wouldn't take any answer we gave
PM-ME-YOUR-TECH-TIPS 2d ago Was told to check on the bathroom, there was purple vomit floor to wall on everything. Then my coworker mixed bleach and ammonia. 55 Reply ...
sullen_agreement 2d ago i was working the register at around 11 pm when this cute intoxicated girl in a sundress came through my lane and asked where the restroom was as i was pointing it out she says nevermind and walked away there was a puddle of piss on the floor 170 Reply ... + 8 more replies
Frankers95 2d ago A customer once refused to buy granola from me because I'm not vegan. The granola was vegan, but I, a salesperson who had nothing to do with making it, was not. They said it was against their morals. - 814 Reply ...

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