25 Wild Situations IT Professionals Had to Deal With

‘A computer was on fire’
25 Wild Situations IT Professionals Had to Deal With

People working in IT probably underestimated how much of their day would involve fielding incompetence, but that’s apparently 80 percent of the job. One such IT pro got an urgent call about a tech issue and drove all the way to a different location, only to discover that a device wasn’t working because it wasn’t plugged in. Another remembers the time an old computer caught fire, and instead of the client calling the fire department or any other emergency personnel, they called IT to deal with it. 

More of Reddit’s most frustrated IT professionals have recalled the calls they’ll never forget, and it’s surprising to know that people are still watching porn on their work computer. Like, a lot of people.

legrac e 2mo ago This is about 18 or so years ago, I was working IT phone support. The short version is that they didn't get that the wireless printer still needed to be plugged in. You know, for electricity. 30 Reply ...
CaptainBaoBao 2mo ago Long time ago floppy disks has been replaced by 3'25 disk. Someone asked us how to put the big disk in the little driver. A co-worker answered bend it in two. We had a good laughter. Until the guy asked and how do we removed it ?. 45 Reply ...
altgamerbob e 2mo ago Got paid my on-site visit minimum of $375 to plug in a phone cord to a fax machine. The young front office person did no know what a landline was. 63 Reply ...
TheRonsinkable 2mo ago Every week tuesdays a switch was shutting down for 15 20 minutes. After countless experts and analyses they sent an technician on site to observe... the cleaning lady unplugging it to plug her vacuum cleaner then put it back 72 Reply ...
CtForrestEye . 2mo ago I had repaired a printer at the big insurance company. On the bill I wrote mouse removal - NC. The client questioned my comment - printers don't have mice! I responded they're not supposed to. The furry little guy is in the plastic bag next to the printer.. Eeewww. 397 Reply ...
wolfej4 2mo ago Edited 2mo ago We had an after-hours call to the hospital we work at because our new unit secretary in the ER couldn't find the remote to the TV they have that show where patients are located. It's also an application that's loaded onto every computer in the nurse station. She was fired a few days ago after trying to throw us under the bus for her fuck up. 320 Reply ...
spytez 2mo ago I ran the pay to use wireless internet used at around 800 hotels. We had to implement a website tracking tool. Over 25% of internet usage was porn. Depending on the time of day (night time) that amount would jump up to over 50%. And some people would spend just hours looking at porn and going to dozens of websites. We're talking people spending 5+ hours just watching porn. 224 Reply ...
thinmonkey69 2mo ago Browser history of scat porn. How fucking deranged do you have to be to be unable to keep your fetishes outside of your work environment? 98 Reply ...
gaudyside 2mo ago Not crazy but amusing: a beer delivery driver had signed an invoice in his app on behalf of the customer and drew boobs. The signatures show up on the official invoices sent to the customer's accounts payable department. We were contacted to remove the signature from the database. 128 Reply ...
Temba-his_a... 2mo ago Edited 2mo ago I work with a lot of engineers, like literal rocket scientists. The number of really intelligent people who don't know what simple things like can you minimize that window or let me see your desktop are is simply mind blowing. I am thankful everyday that Teams added the ability to take control of someone's cursor. I feel like the more advanced a person's specialized knowledge becomes, the more rapidly their general knowledge declines. Some kind of weird inverse correlation. 432 Reply ...
WYGD_Brother1987 2mo ago IT problems are human errors and it's usually because something is powered off. 200 dollars to drive 5 miles just to hit the power button is more common than you think, 410 Reply ...
Mother_Idea_3182 . 2mo ago I discovered that a co-worker liked to watch porn. Not any porn. Porn in which the actress is a clone of his wife. It's not deepfakes or anything like that. This happened before such technology was invented. The guy liked his wife so much that he watched porn of his wife's doppelgänger while working. We did nothing about it because the guy was virtually unfireable for some reason. 788 Reply ...
Due-Aioli-66... 2mo ago . Edited 2mo ago Hiding a kill switch in the code of a web application we had because my boss thought the customer would try to steal our code. Just to add, my boss never used the switch, but they did stole our code, I already left the company, but as far as I know there's a lawsuit going on, I remember having to help my boss gather proof of it to share with the lawyers. 649 Reply ...
evolve77 2mo ago I walked into the office one morning to my CEO asking me to follow him to his office. Не pulled out a stack of paper, almost a full ream, of printed porn from our network printer and asked me to find out who sent it. Back then, most of our office staff had their own desk printers. I assumed that this person had worked late and meant to print out these pics on his local printer. Our CEO only used the network printer near his office and gets to work well before everyone else. Obviously, dude was
MrBenzedrine 2mo ago Lady from the office downstairs borrowed my bosses keyboard whilst waiting for a replacement. When hers arrived she washed the borrowed one in the kitchen sink and left it on the draining board to dry out. 2.2K Reply ...
mydickinabox 2mo ago My colleague got a call from a customer who was a Pastor as he needed help with his computer. It was a weekend, and my colleague knew his machine name so he remotely logged onto it as he in parallel started calling him. Screen loads, and it's playing lesbian porn, on his work computer, in the church. Needless to say it was awkward as the pastor answered the call a few seconds later. 3.6K Reply ...
tOgetheralone e 2mo ago . Edited 2mo ago We implemented content blocking for websites (stuff liek pron, drugs, alcohol, etc) to only have to unblock porn for said Construction client because the CEO liked to crank it in his office. 2.6K Reply ...
 2mo ago Got paged one night because of a data outage. Turns out one of our on-call response folks went into the server room, locked themselves in, and unplugged several machines. This caused several data outages, which caused a page and thus someone driving in to resolve it. This was a major military mission critical system and this guy thought the best way to get someone's attention was to break a bunch of stuff. 1.1K Reply ...
YetiCincinnati 2mo ago Other workers screen shot her windows screen, made it her background then moved her task bar off screen. She kept clicking start but nothing would happen. 1.4K Reply ...
ouchmypeeburns 2mo ago Walked all the way across campus in the Florida heat just to tell a PhD professor that the reason their monitor kept turning off every few seconds was because the computer was in fact turned off. Then got yelled at for her classroom not being ready for her when she came in. Also was told to make sure these projectors aren't in the building by the end of day. Don't care where they go, just that they aren't here tomorrow by my boss. It was more expensive to buy new bulbs for them than to just buy
tOgetheralone 2mo ago Drive to an office for emergency oncall service charging the client $400+ dollars an hour to plug the power back into a switch which their cleaning staff had knocked loose. 4.4K Reply ...
laddsta . 2mo ago Take literal magnets off of the laptop so that it would work again. 2.8K Reply ...
TraditionalTackle1 2mo ago Back in college I was working in the Library as a student IT tech. My boss had gotten funding to put in a wireless lab in the library, this was when wireless just started to get popular. So the Director who thought she knew everything had to put the bids in to have he work done. She didnt put a bid in to have electrical outlets installed, we had no place to plug in the computers. When my boss asked her why she didnt have electrical outlets installed she said You said the lab was wireless! 837
KhaosElement 2mo ago Back when I first started ages ago, a woman called in and said my mouse isn't working! I asked her if it was wired or wireless. I don't know! Why would I know that? What do you mean? Is it wired or not? Is there a wire on it? I said I don't know! This isn't my job to know it's yours! So I asked her if she picked it up and walked away, how far would she get. I was the one that got in trouble. 27K Reply ...
leviathan1000 2mo ago Was an intern during college and got a call that a computer was on fire. This computer was probably 20+ years old, tucked away in a cabinet with no network connection or asset inventory tags, and covered with a layer of dust. It was forgotten about completely until a new professor saw it and turned it on. No air flow + dust means that it eventually caught fire and their first call was IT rather than Facilities or the Fire Dept. 27 Reply ...

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